We’re locals, and we love it
Our large and unique city boasts some of the most beautiful properties in the country…so it stands to reason that any successful business should be built with this in mind. Belle Maison Realty is designed to fit our distinct Gold Coast market, ensuring that every client receives the same level of expertise and attention they deserve. From the hinterland to the waterfront and everywhere in between, we love what the Gold Coast property market has to offer, and most importantly, we understand it.
A team of dedicated professionals
Our boutique approach to relationships doesn’t just start and finish with our clients. This progressive approach to communication extends to our entire team, enabling Belle Maison Realty to attract and retain one of the highest calibre sales teams in the region. As well as bringing a wealth of experience and specialist knowledge to the table, the team is committed to going the extra mile for every client—buyer or seller, large property or small.
Why we’re different
Not so long ago, business operators across all industries really took the time to get to know their clients and become familiar with their individual needs. Relationships were more personal. That was before market forces and competition pushed many smaller companies together in the pursuit of cost savings and economies of scale. The effect of this is no more apparent than in real estate. People’s dreams for their new home, or financial goals for the sale of an existing one are at stake—and with the rising cost of housing, these stakes are high. A sad fact of real estate today is that increasingly clients are left feeling that they were just another number in the drive for more turnover, just another cog in the wheel.
Convinced that personal service and client satisfaction were the main casualties of the drive for efficiency, Ludovic and Lisa Mahu made these values the foundation for the company. To achieve this, Belle Maison Realty has introduced the most advanced software to the real estate market. Technology is the way forward, and our software enhances customer satisfaction by providing fast, effective and specific communication to existing and potential clients.
Every client expects the same qualities from an agent— expertise, communication, honesty and integrity—however standards often fall short. At Belle Maison Realty these fundamentals really are the heart of our business. Smaller and more personal by design, our prime objective is to guarantee complete customer satisfaction to all clients, no matter how big or small their needs. With over a decade spent in senior management roles in the retail and hospitality sectors, Ludovic and Lisa know the value of customer service and have an impressive skill set that they have translated to the real estate industry.
Successfully buying and selling real estate is, at its grassroots, about fulfilling people’s wants and needs. That’s why the Belle Maison Realty team not only receive in-depth professional training (the benchmark for the industry), but are also committed to building meaningful and genuine personal relationships with our clients. The huge volume of referrals and repeat business generated to date is proof that this is a winning formula for all involved, and we hope to continue raising the standard for real estate agencies on the Gold Coast.
Belle Maison Realty is proud to be a member of the Real Estate Institute Queensland.